Practice guides/Soft skills

Give feedback with SBI: scripts that work

Use Situation–Behavior–Impact to give feedback clearly and kindly — plus scripts for peers, reports, and managers.

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Keywords: SBI feedback, give feedback, feedback scripts, workplace feedback

What you’ll practice

  • Clear examples
  • Impact language
  • A collaborative next step

5‑minute feedback drill

  1. State the situation (when/where).
  2. State the behavior (observable).
  3. State the impact (on team/outcome).
  4. Ask for a change or agreement.
  5. Close with support and next step.

Example scripts

Good
You need to communicate better.
Better
In yesterday’s meeting (S), you interrupted twice (B), and it cut off discussion (I). Can we pause and let people finish?
Best
In yesterday’s meeting (S), you jumped in before two people finished their points (B), and it reduced input from the team (I). Could we try a quick pause before responding so everyone gets heard? I think it’ll improve the quality of decisions.

Common mistakes

  • Judgment labels
  • No example
  • No request
  • Making it personal

How Konfidence helps

  • Helps you deliver feedback calmly
  • Improves clarity and structure
  • Builds confidence

FAQ

How do I avoid sounding harsh?
Use facts, describe impact, and make a collaborative request.

Related practice guides

Practice once — improve faster.
Start with a short recording, get calm feedback, and track progress over time.
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